Cancelling Non-Hosting Billing Items in the Account Management Panel (AMP)

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                  While managing your InMotion Hosting account, you may find yourself looking for a way to cancel a non-hosting billing item from within the Account Management Panel. While hosting cannot be cancelled via the Account Management Panel, it is possible to cancel other billing items if you decide you no longer need them. In this article, we will review what cancelling a non-hosting billing item entails and outline the process for doing so in the Account Management Panel interface. 

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                  What Does Cancelling Non-Hosting Billing Items Mean? 

                  In order to clarify what is entailed in cancelling a non-hosting billing item, we will list a few of the ways you can cancel your non-hosting billing items.

                  • Changing billing items to expire instead of automatic renewal.
                  • Setting billing items to expire at the end of the current term.
                  • Cancelling upcoming automatic renewals of domain registration and domain privacy.

                  Cancelling Non-Hosting Billing Items in AMP

                  Now that we’ve explored what it means to cancel a bill item, we will now review the process by which users can cancel bill items in the Account Management Panel.

                  NOTE: If you would like to cancel a hosting subscription, please reach out to Customer Service for further assistance.

                  1. First, log into your Account Management Panel (AMP)
                  2. Once logged into the AMP, hover over the Billing menu option.
                  3. From the Billing Menu, select My Subscriptions.
                  4. On the following page, click on the red X at the end of the row for each billing item you would like to cancel. Examples of items that can be cancelled this way are domain registration, domain privacy, and backup services.

                    Cancel Bill Items Screenshot Edited 
                  5. Confirm the request to cancel the selected item(s) and click Submit.

                  NOTE: The following page will confirm the item(s) are set to expire on the next renewal date. 

                  Congratulations, you have now familiarized yourself with the process for cancelling non-hosting billing items in the AMP.

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                  Alyssa Kordek Content Writer I

                  Alyssa started working for InMotion Hosting in 2015 as a member of the Technical Support team. Before being promoted to Technical Writer, Alyssa developed a skillset that includes data migration and system administration. She now works to produce quality technical content such as how-to guides that help users get the most out of their hosting experience.

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